Who you talking to?
We've been noticing a common problem people have been having: someone is in two groups, they receive a message from one of the groups, reply to it and (I know, this is crazy), they expect that response to go to the group they just received the message from.
Well, that's not quite the way Swaggle worked. Because there is a single Swaggle phone number at the moment, the way we support multiple groups is to ask you to specify the group you're sending to (e.g., "skipals: Heading to the lodge" would go to the "skipals" group). To make life easier for the new user, we support the notion of a "default" group. That is, if you don't specify "skipals", we send to your "default" group, which is typically the first group you join.
So, if you receive a message from another (non-default) group and reply, we were sending that reply to your default group.
It wasn't working.
Now, Swaggle will send any message without a group specified to the group you last received a message from (within 2 hours). That way, if you receive a message and hit reply, it goes to the right group.
Hopefully, this will clear up the errors we're seeing, although we know it might also introduce a new type of error (you expect the message to go to your default group and it doesn't). Well, Swaggle is an experimental service, and we're experimenting.
Well, that's not quite the way Swaggle worked. Because there is a single Swaggle phone number at the moment, the way we support multiple groups is to ask you to specify the group you're sending to (e.g., "skipals: Heading to the lodge" would go to the "skipals" group). To make life easier for the new user, we support the notion of a "default" group. That is, if you don't specify "skipals", we send to your "default" group, which is typically the first group you join.
So, if you receive a message from another (non-default) group and reply, we were sending that reply to your default group.
It wasn't working.
Now, Swaggle will send any message without a group specified to the group you last received a message from (within 2 hours). That way, if you receive a message and hit reply, it goes to the right group.
Hopefully, this will clear up the errors we're seeing, although we know it might also introduce a new type of error (you expect the message to go to your default group and it doesn't). Well, Swaggle is an experimental service, and we're experimenting.
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